Home Receptionist

Akari-Care; Gateshead; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension 5%

Uniform Provided

DBS check costs paid

28 days annual leave

Fully funded training and development

Job summary

Akari Care in Gateshead is seeking a Home Receptionist who is passionate about caring for older people and delivering a friendly, efficient front-of-house service. You will act as the first point of contact for visitors, residents and staff, providing essential administrative support in a collaborative environment.

The role requires excellent communication, numeracy and IT skills, a caring manner and reliability.

Qualifications

• Excellent communication at all levels.
• Caring, patient and positive attitude.
• Strong numeracy and proficiency with MS Office.
• Ability to respect and uphold residents' dignity and needs.
• Well-organised with the capability to coordinate responsibilities.

Responsibilities

• Be the first point of contact for visitors, patients and residents.
• Provide efficient administrative and secretarial support.
• Collaborate with the Home Manager and teams to ensure smooth operations.

Skills

Communication

Caring

Numeracy

Teamwork

Attention to detail

Patience

Tools

MS Office

Job description

If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

What we require from you:

The ability to communicate well at all levels,

A committed, patient, and caring person with a sense of humour and positive outlook on life,

Highly self-motivated with an overarching purpose to provide the best service,

To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,

Excellent numeracy and numerical skills,

Experienced with all MS Suite of software,

Confidential and appreciation of professional honesty and integrity,

Confident team player with ability to control and coordinate areas of own responsibility,

Genuine interest in working within a care environment including vulnerable adults (including dementia),

Always striving for continuous personal development,

Patient, caring, diplomatic and approachable nature,

Actively and enthusiastically participate in any training or development offered,

Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

Pension contribution of 5%

Recognition schemes and rewarding referral schemes.

Uniform provided and DBS check costs paid.

28 days annual leave (based on full-time hours, including Bank Holidays)

Fully funded training and development

Support with personal development plans.

The opportunity to gain experience and develop both personally and professionally.

An engaging community environment where everyone is respected and included.

Expected Salary (this is not sent to the employer)

Postcode