Home Manager

Care Concern Group; Royal Tunbridge Wells; On-site; GBP 80,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

5.6 weeks' annual leave

Up to 40% annual bonus

Job summary

Care Concern Group’s Tunbridge Wells Care Home in Royal Tunbridge Wells seeks an experienced Home Manager to lead a modern, 70-bed service delivering residential, nursing, dementia and end-of-life care.

With occupancy around 97% and a top score on carehome.co.uk, the role focuses on sustaining excellent quality, governance and resident experience while driving commercial performance, staffing and recruitment.

Qualifications

• Experienced Home Manager for a large/complex service.
• Nurse-qualified ideal with strong clinical governance knowledge.
• Proven track record of good CQC outcomes and governance.

Responsibilities

• Owns quality, people, commercial and operational performance of the home.
• Understands service from governance through to resident experience and engagement.
• Develops senior leaders and sustains high standards every day.

Skills

Leadership

People management

Clinical governance

Regulatory knowledge

Data-driven decisions

Education

Nurse-qualified

Job description

Home Manager Opportunity | Tunbridge Wells Care Home

£80,000 - £90,000 per annum + Up to 40% Annual Bonus + Private Medical Insurance

About The Opportunity

We're looking for an exceptional Home Manager to lead Tunbridge Wells Care Home.

This is a modern, purpose-built 70-bed care home in Royal Tunbridge Wells, providing residential, nursing, dementia, respite, palliative and end-of-life care. The home operates across three floors and benefits from landscaped gardens and high-quality facilities.

From a commercial and reputational perspective, there is a lot to be proud of.

Occupancy is currently approximately 97%, while the home has an excellent 9.8/10 carehome.co.uk score from 98 reviews.

But high occupancy alone doesn't define a successful care home.

And that's why this appointment matters.

Contract

• £80,000 - £90,000 per annum
• Opportunity to earn up to 40% of salary through annual bonus
• Private Medical Insurance
• Pension
• 5.6 weeks' annual leave

Why This Role Matters

Tunbridge Wells is almost fully occupied and is highly regarded by residents and families.

Our next Home Manager needs to ensure that operational and quality performance matches that strength.

We're looking for a leader who will get under the skin of the service, establish consistently high standards, strengthen governance and develop a team capable of sustaining excellent performance.

The public CQC rating is currently Good across all five domains. The opportunity for the incoming leader is to ensure the home doesn't simply rely on its history or commercial success, but continually challenges itself to improve.

This makes Tunbridge Wells an interesting leadership proposition - a successful, highly occupied home that still needs a highly driven manager.

What You'll Be Doing

You’ll have overall accountability for the quality, people, commercial and operational performance of the home.

You’ll be expected to understand every part of the service, from clinical governance and resident experience through to colleague engagement, recruitment, agency usage, occupancy and financial performance.

With occupancy already at 97%, your focus won't simply be filling beds. It will be about maintaining the right resident mix, protecting the home's reputation and ensuring growth never comes at the expense of quality.

You’ll create clear expectations for your team, develop your senior colleagues and ensure standards are sustained every day. Not simply when an inspection is approaching.

What You'll Bring

We need an experienced, credible Home Manager with a strong record of managing a large and complex service.

Ideally, you'll be nurse-qualified, with excellent knowledge of clinical governance and regulation.

You’ll have evidence of strong CQC outcomes, team development, commercial performance and the ability to manage competing priorities without losing sight of the resident.

You’ll also be comfortable using information and data to inform decisions and hold others accountable for delivery.

Current Performance Snapshot

70 beds | 97% occupancy | Current published CQC rating: Good | carehome.co.uk: 9.8/10 | Zero agency

Commercially and operationally, there are some exceptionally strong foundations for the incoming Home Manager to inherit, including near-full occupancy and no current reliance on agency.

The opportunity is to protect those strengths while continuing to raise standards across quality, governance, leadership and resident experience.

Why Join Care Concern Group?

Tunbridge Wells Care Home is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the United Kingdom.

We are committed to delivering high-quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust | Respect | Passion | Kindness | Inclusivity are at the heart of everything we do, shaping the care we deliver, the way we lead and the environments we create.

If you share these values, have a proven track record of leading high-quality care services and are excited by the opportunity to lead an established, highly occupied home through its next chapter, we would love to hear from you.