Home Delivery Driver

Sainsbury's Supermarkets Ltd; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Home Delivery Driver to join their dynamic team. In this role, you'll be the friendly face delivering groceries to customers, ensuring their orders arrive on time and in perfect condition. You'll thrive in a fast-paced environment, providing exceptional service while also assisting in-store when needed. This position offers a fantastic opportunity to be part of a community-focused organization that values its employees and provides an array of benefits, including discounts, generous holiday entitlement, and a supportive work culture. If you have a passion for customer service and enjoy driving, this role is perfect for you!

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be over 18 with a valid driving licence for at least 12 months.
• Right to Work eligibility in the UK is required.

Responsibilities

• Deliver groceries to customers' doorsteps in a timely manner.
• Ensure the van is clean and organized before deliveries.
• Assist customers with questions and substitutions.

Skills

Driving large vehicles

Customer service

Problem-solving

Digital tools proficiency

Education

Full UK/EU driving licence

Job description

Rate: £13.95 per hour

Location: Pound Lane Store, Norwich, NR7 0SR

Hours: Part time, 24:00 hours per week

Contract type: Fixed-Term Assignment

Business area: Retail

Closing date: 13 May 2025

Requisition ID: 304705

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality, and great service. As a Home Delivery Driver, you’ll be the special ingredient that delivers everything our online customers shopped at Sainsbury’s for.

Minimum Requirements:

• You must be over 18 and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it.
• You will complete an online driving risk assessment as part of your interview, and if successful, there will be a driving assessment when you join us.
• You must have Right to Work eligibility in the UK.

What you’ll be doing:

• Driving a 3.5 tonne van to deliver groceries to customers' doorsteps, on-time and in great condition.
• Completing checks to ensure the van is organized, clean, roadworthy, and that delivery cases are secure before driving safely in various locations and conditions.
• Serving our customers brilliantly, supporting with questions and substitutions, and keeping them informed about any delays.
• Building knowledge about our products, services, and promotions to provide recommendations.
• When not delivering, assisting across the store as needed.

What makes a great Sainsbury’s Colleague:

• Friendly, welcoming, and enthusiastic about helping customers to provide the best doorstep experience.
• Proficient in driving large vehicles in different locations, from busy streets to narrow lanes, and delivering to various residential properties.
• Comfortable in a fast-paced, physical environment, using initiative to solve problems independently and as part of a team.
• Flexible and willing to work across the store when needed, with opportunities for learning and development.
• Comfortable using digital tools and handling shopping containers up to 15KG.

Working for us has great rewards:

We value our colleagues and offer market-leading benefits and training:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s Fridays and Saturdays, and 15% at Argos every pay day.
• Free food and hot drinks – provided in all stores.
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
• Pension – employer contributions between 4-7.5%.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts – special offers on memberships, holidays, vouchers, and more.
• Wellbeing support – including free access to our Employee Assistance Programme.

Note: Vacancies may close quickly; apply early.

An inclusive place to work and shop

We are committed to being an inclusive retailer, supporting colleagues’ full potential and welcoming all customers.

We offer enhanced leave for families, support for carers, and resources to assist colleagues. Our networks promote representation and help remove barriers. We provide development opportunities, mentorship, training, and celebrate diversity. Learn more about our inclusivity efforts here.

For reasonable adjustments during application or interview, please inform us, and we will support you.