Customer Delivery Driver - Norwich Harford Bridge Superstore

TN United Kingdom; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll play a crucial role in ensuring customer satisfaction. This position offers flexible working hours and the opportunity to build relationships with customers while delivering their orders. You'll be responsible for maintaining vehicle cleanliness, communicating effectively with customers, and ensuring timely deliveries. With a commitment to inclusivity and well-being, this role provides a supportive environment where you can thrive and contribute to a positive team culture.

Benefits

Holiday entitlement

Flexible working

Discounts

Wellbeing services

Life cover

Pension

Qualifications

• Valid UK/EU/EEA driving license for at least 12 months.
• Ability to build good relationships with colleagues and customers.

Responsibilities

• Maintain a clean and organized vehicle and trays.
• Communicate with customers about order changes and substitutions.
• Handle products carefully and deliver within scheduled time slots.

Skills

Customer Service

Communication

Time Management

Job description

Job Description:

Availability Window

• Sun: 19:00 - 23:00
• Thu: 08:00 - 18:00
• Fri: 19:00 - 23:00
• Sat: 19:00 - 23:00

Our Customer Delivery Drivers earn from £13.35 per hour, increasing to £14.56 inside the M25. Additional payments may apply based on location.

We guarantee a minimum of 16 hours weekly, with options for fewer hours down to 12. We offer flexible scheduling within the specified availability windows, with 3 weeks’ notice of shifts. We welcome applicants with similar availability.

As a Tesco Delivery Driver, you will:

• Maintain a clean and organized vehicle and trays
• Ensure the delivery area is tidy and litter-free
• Wash trays as required
• Load the van and check its roadworthiness
• Communicate with customers about order changes and substitutions
• Handle products carefully and deliver within scheduled time slots
• Call customers before early arrivals or if delayed

Requirements include building good relationships with colleagues, being welcoming to customers, responding to changing needs, and holding a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits include holiday entitlement, flexible working, discounts, wellbeing services, life cover, pension, and more. We foster an inclusive culture and support a blended working model, combining office and remote work.