Home Care Coordinator: Scheduling, Liaison & Quality

Invest Solutions Limited; Bletchley; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Paid training and CPD

Career progression opportunities

Job summary

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services.

You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards.

Qualifications

• Previous experience in a domiciliary care setting (essential).
• Strong understanding of CQC regulations and care standards.
• Excellent organisational and time-management skills.
• Good IT skills and experience with care management systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Create and manage staff rotas using care scheduling systems.
• Allocate care workers to service users based on needs and location.
• Respond to staff absences and arrange emergency cover.
• Liaise with service users, families and care staff daily.
• Monitor care delivery to ensure high standards are maintained.
• Update care plans and maintain accurate records.
• Support the Care Manager with compliance and CQC requirements.
• Conduct spot checks, supervisions and field support when required.
• Handle incoming calls, queries and concerns professionally.
• Ensure continuity of care for all service users.

Skills

Care scheduling

Staff coordination

CQC knowledge

IT skills

Communication

Time management

Driving licence

Tools

Care management software

Job description

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services.

You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards.