Home Care Administration

May Shaw Health Centre Inc.; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused health service in Swansea is hiring a Full-Time Administration Officer to support their Home Care Program. The role involves providing administration support, invoicing, and customer service duties, requiring strong communication and organisational skills. Ideal candidates have administration experience, proficiency with Microsoft Office, and the ability to work independently and within a team. The position offers generous salary packaging and flexible working options.

Benefits

Generous salary packaging

Employee Assistance Program

Flexible working options

Qualifications

• Experience in administration or relevant industry.
• Ability to communicate respectfully with team members and consumers.
• Accurate word processing and data entry skills.
• Intermediate Microsoft Office skills.
• Proven skills in office procedures.
• Strong organisational and time management abilities.
• Ability to work both unsupervised and as part of a team.
• Research skills with the ability to report findings.

Responsibilities

• Provide administration support for the Home Care Program.
• Handle invoicing and care recipient billing.
• Provide customer service and reception duties.
• Undertake office procedures as needed.
• Perform on-call duties as required.

Skills

Administration experience

Written and verbal communication skills

Computer literacy

Microsoft Office skills

Organisational skills

Self-motivation

Research and assessment skills

Job description

Home Care -Administration Officer - Full-Time

May Shaw Health Centre – Swansea

About May Shaw

May Shaw Health Centre adopts a community minded approach at its Aged Care services in Swansea, St Helens and Scottsdale complimented by our Aged Care facilities in Swansea and Scottsdale providing a continuum of care of services to our local communities. Home Care services include home care packages, Support at Home, Commonwealth Home Support Program, Fee for Service, and Independent Living Units across the communities of Glamorgan Spring Bay, Dorset, and Break O Day.

Role Summary

The purpose of this role is to provide customer service and office administration support for May Shaw’s Home Care Program, through efficient and accurate administration procedures and assisting the Rostering Coordinator, Management and other staff as and when required.

• Provide administration support for the Home Care Program at Swansea, including invoicing, care recipient billing within established guidelines, payroll reconciliation and loading leave into the system, data entry, end of month reconciliation.
• Provide reception/customer service in accordance with established procedures and processes on a day-to-day basis, including relief.
• Responsible for
• Undertake a range of office procedures as required.
• On-call duties as required.

Selection Criteria

• Administration or relevant industry experience.
• Well-developed written and verbal communication skills with an ability to interact and communicate with team members and consumers in a respectful manner.
• Computer literacy and accurate word processing and data entry skills.
• Intermediate skills in the use of the Microsoft Office suite.
• Proven administration skills and experience in office procedures.
• Well-developed organisational and time management skills and the ability to proactively identify and meet expectations in a timely manner.
• Demonstrated ability to self-motivate, work unsupervised and also in part of a small multi-skilled team multi-disciplinary team to achieve quality outcomes and support relationships with families.
• Demonstrated ability to undertake research, assess findings, draw conclusions and report.
• Emulating Values – demonstrates, through behaviour, an alignment to and an understanding of MSHC’s values and the criticality of those values to MSHC’s ongoing success.

What we offer

• Generous salary packaging arrangements tailored to your needs
• Employee Assistance Program (EAP) offering coaching and counselling services for you and your family
• Flexible working options

How to Apply

PLEASE DO NOT APPLY VIA SEEK

To join this friendly team and make a difference in the lives of our wonderful clients, please submit your resume and cover letter outlining your experience and skill to meet theselection criteria.

Please don't delay and APPLY NOW!

We will be interviewing as applications are received. Only applications submitted via our website will be considered https://may-shaw-health-centre.breezy.hr/.

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