Home Administration Workflow Supervisor (Cancer Services)

NHS; York; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading healthcare organization as a Home Administration Workflow Supervisor within the Cancer Services team. You will be part of an innovative project aimed at enhancing patient outcomes through home treatment administration, while coordinating workflow and managing team tasks. This opportunity not only facilitates workflow management in pharmacy but also offers potential for personal development in project management within a specialist area.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Learning and development opportunities

Confidential employee assistance support

NHS Car Lease and Cycle to Work schemes

Qualifications

• Experienced Senior Pharmacy Assistant (qualifications as per tender).
• Familiarity with hospital pharmacy dispensing services required.
• Knowledge of Standard Operating Procedures and quality assurance.

Responsibilities

• Supervise pharmacy workflow for home administration services.
• Liaise with clinical teams and manage prescriptions.
• Implement and update SOPs and training documentation.

Skills

Organizational skills

Communication skills

Problem-solving

Education

QCF Level 3 in Pharmacy Services

oBTEC in Pharmaceutical Sciences

Job description

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust

Home Administration Workflow Supervisor (Cancer Services)

The closing date is 08 July 2025

Are you an experienced, QCF qualified Pharmacy Assistant looking for your next development opportunity?

Do you want to be part of an innovative project to improve patient outcomes within Cancer Care?

Following the success of a pilot, we are looking for a highly motivated and enthusiastic individual to join the Pharmacy Cancer Services team. This new role will facilitate the expansion of the project, allowing more patients to be able to administer their cancer treatments at home.

The suitable candidate will have excellent communication and interpersonal skills, be extremely well organised and able to work both independently and as part of a team. You will be responsible for both the co-ordination of the project workflow and assisting with the Cancer Services Pharmacy workflow, managing prescription processing and working closely with multidisciplinary teams to ensure seamless supply. You must be able to adapt to changing demands and be committed to providing a high-quality patient focused service.

This role requires an experienced and fully qualified Senior Pharmacy Assistant who wants to expand their knowledge and gain project management skills within a specialist area.

Candidates must hold the relevant qualifications and meet the essential criteria as specified in the person specification.

The successful applicant will be required to contribute to the weekend and bank holiday rotas within the department.

Main duties of the job

• To work as part of the Pharmacy Cancer Services team to facilitate and oversee the pharmacy workflow associated with the home administration service.
• To organise and supervise ordering and dispensing activities including staff and workflow.
• To liaise with patients, clinical teams and Aseptics to ensure seamless supply.
• To implement and assist in the updating and reviewing of SOPs and in-house competency and training documents.

Please note: This post may become Permanent at the end of Fixed Term/Secondment.

This vacancy will be considered for a secondment opportunity. Please note - if you would like your application to be considered for secondment, you must secure agreement from your line manager beforehand that you can be released to undertake the role.

About us

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• oBTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent or QCF level 2 in pharmacy services or equivalent with a minimum of 3 years continuous service in a dispensary environment as band 3 Senior Pharmacy Assistant (or equivalent).
• GPHC recognised accuracy checking dispensing assistant course (ACDA)
• Level 3 Team leading or equivalent leadership course.

Experience and Knowledge

• Substantial practical work experience and knowledge relating to the procedures and provision of a hospital pharmacy dispensing service.
• Knowledge and application of Standard Operating Procedures and Quality Assurance systems
• Good dispensing and distribution practices
• Knowledge of COSHH
• Knowledge and experience of managing stock control
• Knowledge and experience of working with an automated dispensing robot at a super user/expert level.
• Hospital pharmacy dispensary experience.
• Knowledge and experience of error monitoring processes.

Skills and Attributes

• Proven skills in organising, supervising, and training staff
• Ability to prioritise workflow when the need arises.
• Proven communication skills.
• Ability to communicate to staff to extract maximum output with tact and diplomacy.
• Ability to problem solve independently escalating to a senior member of staff when appropriate.

Aptitude and Personal Qualities

• Professional
• Able to work under pressure.
• Extremely flexible and reliable
• Ability to work in a team environment and alone
• Ability to plan and prioritise workload in the face of changing demands
• Ability to manage time effectively and work within time constraints.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust