Home Administration - FH

Curaa Group; Hatching Green; On-site; GBP 23,000 - 30,000; Full time

Job summary

Curaa Group is seeking a Home Administrator to manage the day-to-day clerical and payroll duties within a care home. You will organise office operations, maintain filing systems, handle staff timesheets, DBS checks, and HR coordination to ensure smooth staffing of the home.

The role requires excellent organisational, communication, and problem-solving skills, with a proactive approach to supporting management and care teams in delivering high-quality resident care.

Qualifications

• Excellent organisation with initiative and problem-solving skills.
• Outstanding verbal and written communication abilities.
• Ability to manage staff and resident files and records.
• Experience handling payroll and supplier payments.
• Proficiency with Microsoft Office apps.

Responsibilities

• Organise office operations and procedures and manage clerical tasks.
• Approve staff timesheets and DBS checks; collaborate with HR on staffing.
• Ensure staff are paid accurately with the finance team and payroll bureaux.
• Create and maintain all staff and resident files and contracts.
• Maintain staff training matrix and track annual leave and sickness.
• Assist the resident manager to boost occupancy and handle enquiries/show rounds.
• Verify supplier invoices against actual shifts; manage petty cash.
• Perform financial tasks in Xero and liaise with finance, authorities and families.
• Support meetings, take minutes, and handle internal/external queries.
• Book medical appointments and manage staff diaries; greet visitors.
• Be proficient with Teams and other MS apps; support admin duties.

Skills

Office administration

Bookkeeping

Staff scheduling

Payroll liaison

MS Office

Tools

Xero

Microsoft Teams

Excel

Word

Job description

Home Administrator - 4 to 5 days in the Home.

Who are we:

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.

Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.

Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.

Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage with and contribute to the broader society.

Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.

The successful applicant will:

Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.

Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times

Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus

Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents

Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc

Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed

Ensure orders received from suppliers are actually received and correct – also verify any agency invoices against actual shifts worked

Manage petty cash in excel and deposit cheques if required

Carry out various other financial tasks needed to support our Home – this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families

Support internal and external meetings, making sure they run smoothly and that minutes are kept.

Deal with any internal and external queries efficiently and in keeping with policies

Book medical appointments for residents and manage staff diaries.

Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.

Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)

Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excelent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

Home Administrator - 4 to 5 days in the Home.

Who are we:

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.

Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.

Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.

Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage with and contribute to the broader society.

Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.

The successful applicant will:

• Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.

• Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times

• Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus

• Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents

• Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc

• Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed

• Ensure orders received from suppliers are actually received and correct – also verify any agency invoices against actual shifts worked

• Manage petty cash in excel and deposit cheques if required

• Carry out various other financial tasks needed to support our Home – this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families

• Support internal and external meetings, making sure they run smoothly and that minutes are kept.

• Deal with any internal and external queries efficiently and in keeping with policies

• Book medical appointments for residents and manage staff diaries.

• Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.

• Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)

• Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excelent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

You will need to be:

• Able to plan and prioritise workload.

• Professional in the presentation of self within the workplace.

• Understanding of and committed to equality of opportunity.

• Able to demonstrate track record of organisational improvement.

• Comfortable working in a target driven environment and willing to step outside comfort zone.