Hollister Co. - Brand Representative Lead, Regent Street

Hollister Co. Stores; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Hollister Co. is seeking a Brand Representative Lead in London. The role involves providing exceptional customer service, overseeing stockroom operations, and leading associates to maintain an engaging sales floor. Candidates should have at least one year of customer service experience and strong communication skills. The position offers opportunities for career advancement and flexible scheduling within a vibrant team culture.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least one year of customer service experience.
• Great communication and analytical skills.
• Ability to adapt and manage stress.

Responsibilities

• Provide excellent customer service and drive sales.
• Oversee stockroom organization and sales floor replenishment.
• Lead associates in maintaining sales floor presentation.

Skills

Work Ethic

Attention to Detail

Adaptability / Flexibility

Stress Tolerance

Analytical Skills

Communication

Multi-Tasking

Assertiveness

Job description

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Hollister Co. - Brand Representative Lead, Regent Street, London

Client: Hollister Co. Stores

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

9083bc8c03aa

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

The Job

• Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers. Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment. Executes necessary operational functions in the event that a manager is not present.
• Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly. Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.

What You’ll Do

• Delivers Excellence in Customer Experience to Drive Sales
• Communication
• Leads Associates in Maintaining Salesfloor Presentation
• Asset Protection and Shrink
• Policies and Procedures Adherence
• Oversees Stockroom Organization

Qualifications

• At Least One Year of Customer Service Experience
• Work Ethic
• Assertiveness
• Applied Learning
• Attention to Detail
• Analytical Skills
• Adaptability / Flexibility
• Multi-Tasking
• Stress Tolerance

Additional Information

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer