Hollister - Key Lead, Regent Street

Hollister Co. Stores; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in retail is seeking a Key Lead in London to ensure exceptional customer experiences and oversee daily operations. This role involves supervising brand representatives, managing opening/closing routines, and driving store performance. Ideal candidates are adaptable, customer-focused, and bring retail experience.

Benefits

Participation in benefit programs

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Training and Development

Supportive Global Team

Qualifications

• Retail Experience - At least 1 year preferred.
• Outgoing and Assertive.
• Multi-Tasking.

Responsibilities

• Act as the Floor Supervisor, providing guidance and coaching.
• Ensure all customers receive a quality in-store experience.
• Drive store performance through team achievement.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Adaptability & Flexibility

Education

High School Diploma/G.E.D.

Job description

Social network you want to login/join with:

Client:

Hollister Co. Stores

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5ad839ac8a67

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak times, hours may increase to support the business needs.

Qualifications

What it Takes

• Education - High School Diploma/G.E.D. preferred
• Retail Experience - At least 1 year preferred
• Supervisor/Managerial Experience - Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability & Flexibility
• Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

• Participation in benefit programs
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Career Advancement Opportunities
• Opportunity to Become a Brand Affiliate
• Training and Development
• Supportive Global Team

Follow us on Instagram @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer