Hollister Co. – Assistant Manager, Trafford

Abercrombie & Fitch; Manchester; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a dynamic and inclusive team at a leading global retailer where creativity meets business strategy. As an Assistant Manager, you will play a pivotal role in driving sales and enhancing customer experiences. This multifaceted position involves overseeing store operations, leading a talented team, and fostering a culture of inclusivity and belonging. You will have the opportunity to showcase your problem-solving skills and passion for fashion while engaging in training and development initiatives. With a strong promote-from-within philosophy, your career growth is supported and celebrated. Embrace this exciting opportunity to make a positive impact in a fast-paced environment!

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Opportunities for Career Advancement

Qualifications

• Bachelor's degree or supervisory experience in a customer-facing role required.
• Strong problem-solving and multi-tasking skills needed.

Responsibilities

• Drive sales results by analyzing business and providing customer service.
• Oversee daily store operations and drive efficiency.

Skills

Problem-solving skills

Inclusion & Diversity Awareness

Multi-Tasking

Fashion Interest & Knowledge

Education

Bachelor's Degree

One year of supervisory experience

Job description

• Full-time

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*pending completion of 90 day probationary period

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer