Hollister Co. - Assistant Manager, Stratford (Westfield)

Abercrombie & Fitch Co.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager where creativity meets strategy. In this dynamic role, you'll drive sales and enhance customer experiences while overseeing daily operations. With a commitment to inclusion and diversity, you'll foster an engaging environment for both customers and team members. Enjoy a variety of benefits including paid time off, merchandise discounts, and career advancement opportunities. This is your chance to thrive in a fast-paced retail environment and grow into future leadership roles.

Benefits

Quarterly incentives

Paid time off

Indefinite contracts

Volunteer days

Merchandise discounts

Medical and life insurance

Parental leave

Pension plan

Training and career advancement opportunities

Qualifications

• Bachelor's degree or supervisory experience in a customer-facing role.
• Fluency in English and strong problem-solving skills.

Responsibilities

• Drive sales and enhance customer experience.
• Oversee daily store operations and staff training.

Skills

Problem-solving skills

Team building skills

Self-starter attitude

Multi-tasking ability

Fashion interest & knowledge

Education

Bachelor's Degree

Supervisory experience in a customer-facing role

Job description

Hollister Co. - Assistant Manager, Stratford (Westfield)

Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and prioritize our people. We offer equitable compensation, benefits, flexibility, Paid Time Off, and engagement opportunities including Associate Resource Groups, volunteer opportunities, and additional time off to give back to communities.

The Assistant Manager role combines business strategy, operations, creativity, and people management. Responsibilities include driving sales, analyzing business, providing customer service, overseeing daily store operations, and leveraging creative expertise through floorset updates and styling. They also lead recruiting, training, engagement, and development, fostering an inclusive environment for team and customers. Our promote-from-within philosophy offers growth into future store leadership roles.

What You'll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-starter attitude
• Drive to achieve results
• Multi-tasking ability
• Fashion interest & knowledge

What You’ll Get

As an Abercrombie & Fitch Co. associate, you’ll be eligible for various benefits including quarterly incentives, paid time off, indefinite contracts, volunteer days, merchandise discounts, medical and life insurance, assistance programs, parental leave, pension plan, training, and career advancement opportunities.

*Pending completion of 90-day probation period.

Follow us on Instagram @LIFEATANF. Job offers may be conditional upon visa formalities. Abercrombie & Fitch Co. is an Equal Opportunity employer.