Holiday Specialist & Travel Sales Advisor

Tui Blue; Stoke-on-Trent; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Starting salary £13.09 per hour

Commission scheme

Holiday benefits and discounts

Health & wellbeing program

Career progression and development

Pension scheme and life assurance

Job summary

TUI is hiring a Travel Advisor for our Stoke Superstore. You’ll help customers select holidays, cruises, UK breaks and other products, delivering warm, personalised service in-store and online. You will contribute to a vibrant team, meet sales targets and benefit from strong development and a comprehensive benefits package.

Expect a varied shift pattern including weekends and bank holidays. You’ll receive training on systems and be empowered to turn customer ideas into memorable holidays.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond
• A strong dedication to achieve goals and sales targets
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
• Ability to embrace change and adapt to new ways of working
• A team player who engages and collaborates with our customers and colleagues
• An organised individual who takes pride in their work and communicates effectively
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
• You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Skills

Customer service

Sales target achievement

Multitasking

Adaptability

Teamwork

Organization

Communication

Job description

TUI is hiring a Travel Advisor for our Stoke Superstore. You’ll help customers select holidays, cruises, UK breaks and other products, delivering warm, personalised service in-store and online. You will contribute to a vibrant team, meet sales targets and benefit from strong development and a comprehensive benefits package.

Expect a varied shift pattern including weekends and bank holidays. You’ll receive training on systems and be empowered to turn customer ideas into memorable holidays.