Holiday Sales & Service Experience Specialist

The-White-Company; Liverpool; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30% staff discount

Job summary

The White Company in Liverpool is seeking a Seasonal Sales Advisor to deliver the day-to-day customer experience in store during the festive period. You will bring our products and brand to life through warm service, genuine conversations, and attention to detail, helping customers feel welcomed and confident in their choices.

This role focuses on customer service, product knowledge, and teamwork while developing confidence and consistency.

Qualifications

• Provide excellent customer service to exceed expectations.
• Identify customer needs and respond to questions about products, prices, features and benefits.
• Maximise selling opportunities to achieve store and individual KPIs.
• Capture customer data to expand the store database and loyalty.
• Work collaboratively with colleagues and support the team during peak periods.
• Represent The White Company values and behaviours in every interaction.

Responsibilities

• Provide excellent customer service and surpass customer expectations at every opportunity.
• Identify customer needs and answer product related questions, including price, features and benefits.
• Maximise selling opportunities to achieve store and individual sales targets.
• Take every opportunity to capture customer data to expand the database and loyalty.
• Work positively with colleagues, supporting the team during busy periods.
• Take pride in representing The White Company values and behaviours.

Job description

The White Company in Liverpool is seeking a Seasonal Sales Advisor to deliver the day-to-day customer experience in store during the festive period. You will bring our products and brand to life through warm service, genuine conversations, and attention to detail, helping customers feel welcomed and confident in their choices.

This role focuses on customer service, product knowledge, and teamwork while developing confidence and consistency.