Holiday Inn - Food & Beverage Supervisor

TN United Kingdom; Belfast; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality group in Belfast is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations. The role involves ensuring high service standards, managing staff, and maintaining compliance with health regulations. The company offers extensive training and development opportunities, along with various employee benefits.

Benefits

Discounted Hotel Rates

Health Care Cash Plan

Enhanced Pension Scheme

Enhanced Maternity Pay

Enhanced Paternity Pay

Cycle to work

Employee of the Month Award

Increased Annual leave with service

Qualifications

• Minimum of six months experience in a similar role.
• Experience within a Food and Beverage role.
• Proven experience of supervising and directing others.

Responsibilities

• Supervise all aspects of the Restaurant and Bar in the hotel.
• Maintain consistent standards of service and ensure guest satisfaction.
• Ensure compliance with hygiene regulations and health and safety management.

Skills

Communication

Organisational Skills

Leadership

Education

5 GCSEs at Grade C and above including Maths and English

Job description

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Client:

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c8e8d0e8e126

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Job Description

About us

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.

What is the job?

Reporting to the Food & Beverage Manager and Assistant manager Food and Beverage Manager, will be responsible for supervising all aspects of the Restaurant and Bar in the hotel. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports the brand standards of Holiday Inn and hotel targets.

You will play a crucial part in the day-to-day running of the Food and Beverage operations – working as part of the Management Team, making sure the F&B department run smoothly. You will assist the Food and Beverage manager to ensure the team maintain the highest standards of cleanliness, safety and compliance with hygiene regulations at all times

What we offer

· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends

· Health Care Cash Plan

· Diamond membership of Kingsbridge Hospital Group

· Enhanced Pension Scheme

· Enhanced Maternity Pay

· Enhanced Paternity Pay

· Cycle to work

· Recruit a friend scheme

· Employee Appreciation and Social Events

· Employee of the Month Award

· £20 for completion of FLOW training

· Increased Annual leave with service

· Discount at Bodyscape – Employee rate and family and friend rate

· Cyrospa discount rate at Bodyscape

· Communication and advice on Health and Wellbeing

· Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group

· Work for globally renowned Hotel Brands

About The Role

Your day to day

As a F&B Supervisor, be the leader on shift during service

Ensure all areas of responsibility are run effectively in the absence of the Head of Department, in line with standards and that the department is adequately resourced in line with business requirements

Be aware of your targets and objectives, understand how these fit within the department targets, and ensure you achieve your targets and objectives

Have full awareness of Holiday Inn brand standards and your role as Supervisor in ensuring the F&B team follow through on these standards on a daily basis

Be present to meet and greet customers, checking requirements and passing on relevant information

Check and monitor that all beverages and food items are prepared and served according to company standards and within regulations – maintaining customer service at all times

Have full product knowledge of the facilities offered at the hotel

Supervise staff on your shifts to ensure a consistently high service delivery and guest satisfaction

Awareness of guest satisfaction scores and the measures put in place to meet department quality targets and objectives

Be confident with people, be able to sell, and able to deal with any guest complaints/issues in a timely and efficient manner

Health and Safety management – comply with company procedures and Safety Risk Audits

Keep staff / work areas tidy, safe and report any hazard, accident, loss or damage to management and observe all requirements under health and safety legislation

Other ad-hoc duties - unexpected moments when we must pull together to get a task done.

Follow the policies and procedures of the department and the hotel

To participate in any training and personnel exercises designed to improve standards and performance

Perform other duties as assigned. May also serve as Manager on duty

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in the Holiday Inn.

The Holiday Inn IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

Skills Needed

About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Desired Criteria

• Experience within the hospitality industry as a supervisor
• 5 GCSEs at Grade C and above to include Maths and English or equivalent qualification

Required Criteria

• Experience within a Food and Beverage role
• Proven experience of supervising and directing others, while demonstrating a hands-on approach
• Ability to meet deadlines, and work under pressure with the ability to motivate others within the Food and Beverage Team
• Good communication and organisational skills
• Minimum of six months experience in similar role