Holiday Frontline Customer Specialist

Marks & Spencer Group; Ulverston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the UK Food section is hiring a Customer Assistant to be at the frontline, helping customers, sharing knowledge of our food range, and using Sparks App and in-store devices to ensure product availability. You will join a team that thrives under pressure and delivers five-star service at pace.

You should be flexible to work across shifts, including peak times, and be a collaborative team player who stays calm, focused, and customer-focused throughout busy periods.

Qualifications

• Frontline customer service experience in a fast-paced retail environment.

Responsibilities

• Assist customers on the shop floor and answer product questions.
• Keep shelves stocked and tidy, ensuring correct pricing and labelling.
• Use Sparks App and in-store devices to enhance the customer experience and promote products.

Job description

Marks & Spencer in the UK Food section is hiring a Customer Assistant to be at the frontline, helping customers, sharing knowledge of our food range, and using Sparks App and in-store devices to ensure product availability. You will join a team that thrives under pressure and delivers five-star service at pace.

You should be flexible to work across shifts, including peak times, and be a collaborative team player who stays calm, focused, and customer-focused throughout busy periods.