Holiday Food Service Champion | Frontline Customer

Marks and Spencer; Rawtenstall; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Food section, with weekend and evening shifts. You’ll be at the frontline, delivering five-star service, helping customers, and ensuring product availability during peak times.

You’ll use Sparks App and in-store devices to assist customers, upsell where appropriate, and work across store areas as needed. This role suits team players who stay calm under pressure and thrive in a busy environment.

Qualifications

• Frontline customer service role in a busy food retailer area.
• Demonstrates resilience and a can-do attitude under pressure.
• Confidently recommends and sells new food products.
• Digital tools use to enhance the customer experience.

Responsibilities

• Serve customers and respond to queries in the Food section.
• Sell products and contribute to sales growth.
• Maintain store standards and assist across store areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Sales

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Food section, with weekend and evening shifts. You’ll be at the frontline, delivering five-star service, helping customers, and ensuring product availability during peak times.

You’ll use Sparks App and in-store devices to assist customers, upsell where appropriate, and work across store areas as needed. This role suits team players who stay calm under pressure and thrive in a busy environment.