Holiday Food Retail Assistant – Flexible Shifts

Marks & Spencer Group; Trowbridge; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Group in the UK is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and supporting store operations.

You’ll showcase knowledge of M&S Food products, be ready to roll up sleeves, and work across shifts to meet customer demand. You’ll use Sparks App and in-store devices to enhance service and sales.

Join a high-energy team where flexible shifts and serving customers at peak times are part of the role.

Qualifications

• Experience delivering strong customer service in a fast-paced retail environment.
• Knowledge of Food products and willingness to learn more.
• Able to work in a high-pressure setting while keeping a friendly, professional manner.

Responsibilities

• Provide five-star customer service at pace in the Food section.
• Assist with store operations and shelf replenishment during shifts.
• Promote and sell new food products to customers to drive sales.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Collaborate with team to maintain a clean, welcoming store environment.

Skills

Customer service

Retail experience

Teamwork

Communication

Tools

Sparks App

Job description

Marks & Spencer Group in the UK is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and supporting store operations.

You’ll showcase knowledge of M&S Food products, be ready to roll up sleeves, and work across shifts to meet customer demand. You’ll use Sparks App and in-store devices to enhance service and sales.

Join a high-energy team where flexible shifts and serving customers at peak times are part of the role.