Holiday Food Customer Assistant - Fast-Paced & Flexible

Marks & Spencer Group; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section, at the frontline of the UK’s leading retailer. You’ll deliver five-star service at pace, help customers find products, and stay resilient in busy periods.

We’re seeking down-to-earth individuals who aren’t afraid to roll up their sleeves, show product knowledge, and work flexibly across store areas while using Sparks App and in-store devices to enhance the experience.

Qualifications

• Frontline role requiring customer-focused service and selling attitude.
• Ability to work in a fast-paced retail environment during peak times.
• Willingness to use digital tools to enhance customer experience.

Responsibilities

• Assist customers and sell food products.
• Maintain high service standards during peak store hours.
• Utilise Sparks App and in-store devices to help customers find products.
• Be flexible and work across store areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Resilience

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section, at the frontline of the UK’s leading retailer. You’ll deliver five-star service at pace, help customers find products, and stay resilient in busy periods.

We’re seeking down-to-earth individuals who aren’t afraid to roll up their sleeves, show product knowledge, and work flexibly across store areas while using Sparks App and in-store devices to enhance the experience.