Holiday Food Customer Assistant (Flexible Shifts)

Marks & Spencer Plc; Frome; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline of the UK’s fast-growing retailer, delivering five-star service with pace. You’ll use in-store digital tools to assist customers and ensure stock availability during busy periods.

Shifts are scheduled, with an emphasis on flexible weekend and weekday coverage to meet customer demand. A proactive team player attitude helps you thrive in a high-pressure store environment.

Qualifications

• Frontline customer-facing role in retail.
• Ability to thrive under pressure and deliver service.
• Comfort with digital tools used in-store.

Responsibilities

• Assist customers in the Food section and respond to enquiries.
• Maintain product knowledge and upsell when appropriate.
• Support store operations and adapt to shifting priorities.

Skills

Customer service

Digital tools

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline of the UK’s fast-growing retailer, delivering five-star service with pace. You’ll use in-store digital tools to assist customers and ensure stock availability during busy periods.

Shifts are scheduled, with an emphasis on flexible weekend and weekday coverage to meet customer demand. A proactive team player attitude helps you thrive in a high-pressure store environment.