Holiday Food Frontline Associate – Fast Service

Marks & Spencer Group; Bournemouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Bournemouth is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they need.

Flexibility is key: shifts across the week, including weekends, with potential for full-time hours in busy weeks. You’ll use Sparks App and in-store devices to enhance the customer experience and support sales in a dynamic retail environment.

Qualifications

• Excellent customer service and a friendly, practical approach.
• Able to work under pressure and stay focused during busy periods.
• Comfort with using digital tools to assist customers.

Responsibilities

• Deliver high-quality customer service and assist customers with product questions.
• Maintain shelves and stock during busy periods and support store operations.
• Use Sparks App and in-store devices to enhance the customer experience.
• Be flexible to work across store areas as needed.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Bournemouth is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they need.

Flexibility is key: shifts across the week, including weekends, with potential for full-time hours in busy weeks. You’ll use Sparks App and in-store devices to enhance the customer experience and support sales in a dynamic retail environment.