Holiday Food Customer Assistant – Frontline & Service

Marks & Spencer Plc; Biggleswade; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section to frontline serve customers and drive sales.

You’ll be a resilient, brand ambassador who delivers five-star service, uses Sparks App and in-store devices, and works across store areas to meet demand during peak periods, especially around Christmas. The role offers part-time hours with potential full-time hours in December.

Qualifications

• Customer-focused with the ability to deliver five-star service.
• Thrives in a fast-paced, high-pressure retail environment.
• Flexible and adaptable across store areas.

Responsibilities

• Greet and assist customers with knowledge of M&S Food products.
• Utilise Sparks App and in-store devices to help customers find products.
• Support a positive, high-energy team and drive sales.
• Adapt to changing store demands across shifts.

Skills

Customer service

Retail experience

Digital tools

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section to frontline serve customers and drive sales.

You’ll be a resilient, brand ambassador who delivers five-star service, uses Sparks App and in-store devices, and works across store areas to meet demand during peak periods, especially around Christmas. The role offers part-time hours with potential full-time hours in December.