Holiday Food Customer Assistant — Fast-Paced, Frontline

Marks and Spencer; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while embracing transformation. The role requires resilience, readiness to roll up your sleeves, and a willingness to work across store areas as needed.

Shifts include early mornings across multiple days, with potential for up to full-time hours during peak weeks. You’ll be a brand ambassador who helps customers find products and uses Sparks App for a seamless

Qualifications

• Frontline customer service with a can-do attitude.
• Ability to thrive in a fast-paced retail environment.
• Willingness to work across multiple store areas and shifts.

Responsibilities

• Deliver five-star service at pace to customers.
• This is a frontline role with flexibility across store areas.
• Utilise Sparks App and in-store devices to assist customers.

Skills

Customer service

Team player

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while embracing transformation. The role requires resilience, readiness to roll up your sleeves, and a willingness to work across store areas as needed.

Shifts include early mornings across multiple days, with potential for up to full-time hours during peak weeks. You’ll be a brand ambassador who helps customers find products and uses Sparks App for a seamless