Holiday Food Customer Assistant — Fast-Paced & Flexible

Marks and Spencer; Northampton; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Northampton is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service and assisting customers with knowledge of M&S Food products.

You’ll work in a fast-paced environment, be a brand ambassador, and adapt across store areas to meet customer demand. Being digitally confident with Sparks App and in-store devices is essential, and you’ll thrive on delivering high-quality customer experiences even at peak times.

Qualifications

• Previous retail customer service experience preferred.
• Able to work flexible shifts including peak periods.
• Confident with digital tools such as Sparks App.

Responsibilities

• Assist customers on the shop floor and answer questions.
• Promote and upsell food products to customers.
• Maintain store standards and assist with restocking.
• Work across store areas as needed.

Skills

Customer service

Communication

Team player

Flexibility

Job description

Marks and Spencer in Northampton is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service and assisting customers with knowledge of M&S Food products.

You’ll work in a fast-paced environment, be a brand ambassador, and adapt across store areas to meet customer demand. Being digitally confident with Sparks App and in-store devices is essential, and you’ll thrive on delivering high-quality customer experiences even at peak times.