Holiday Food Customer Assistant – Fast-Paced

Marks & Spencer Plc; Hatching Green; On-site; GBP 21,000 - 30,000; Full time

Job summary

Marks & Spencer Plc is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and helping meet strong customer demand across peak periods. The role requires flexibility to work across store areas and to engage with customers using digital tools.

You’ll thrive in a fast-paced environment, stay sharp during busy periods, and contribute to a positive, high-energy store atmosphere while representing the M&S brand with pride.

Qualifications

• Frontline customer service experience is preferred.
• Ability to thrive under pressure and deliver five-star service at pace.
• Willingness to work across multiple store areas as needed.

Responsibilities

• Provide friendly, proactive customer service and product knowledge.
• Recommend and sell new food products to customers.
• Utilize Sparks App and in-store devices to enhance the shopping experience.

Skills

Customer service

Team player

Digital literacy

Flexibility

Retail sales

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is recruiting a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and helping meet strong customer demand across peak periods. The role requires flexibility to work across store areas and to engage with customers using digital tools.

You’ll thrive in a fast-paced environment, stay sharp during busy periods, and contribute to a positive, high-energy store atmosphere while representing the M&S brand with pride.