Holiday Food Customer Assistant — Evenings

Marks & Spencer Plc; Chorley; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in the Food section to join our team in Chorley. You’ll be on the frontline, delivering five-star service at pace while using Sparks and in-store devices to assist customers with product knowledge and recommendations.

You’ll thrive in a high‑pressure environment, be flexible to work across store areas, and contribute to a positive, energetic team that aims to drive sales and improve the customer experience.

Qualifications

• Frontline retail role requiring customer service focus.
• Ability to work across different store areas and shifts.
• Digital confidence and use of in-store tools to assist customers.

Responsibilities

• Assist customers and explain product features.
• Use Sparks and store devices to help customers find products.
• Maintain a clean, welcoming, high-energy sales floor.
• Support colleagues to ensure smooth store operations during busy periods.

Skills

Customer service

Team player

Flexibility

Digital tools

Tools

Sparks app

In-store devices

POS system

Job description

Marks & Spencer Plc is seeking a Customer Assistant in the Food section to join our team in Chorley. You’ll be on the frontline, delivering five-star service at pace while using Sparks and in-store devices to assist customers with product knowledge and recommendations.

You’ll thrive in a high‑pressure environment, be flexible to work across store areas, and contribute to a positive, energetic team that aims to drive sales and improve the customer experience.