Holiday Food Customer Assistant — Evenings & Nights

Marks & Spencer Plc; Belfast City District; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

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Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be on the frontline, delivering five-star service, knowing our food products, and driving sales in a high-pressure, fast-paced environment.

You will use Sparks App and in-store devices to assist customers and ensure they get what they need. Flexibility to work across areas and strong teamwork are essential for success.

Qualifications

• Experience in delivering high-quality customer service.
• Willingness to work late-night shifts and weekends.
• Able to thrive in a fast-paced retail environment.

Responsibilities

• Assist customers in the Food section with knowledge of products.
• Provide five-star service and drive sales through upselling of new products.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Communication

Teamwork

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be on the frontline, delivering five-star service, knowing our food products, and driving sales in a high-pressure, fast-paced environment.

You will use Sparks App and in-store devices to assist customers and ensure they get what they need. Flexibility to work across areas and strong teamwork are essential for success.