Holiday Food Assistant: Fast-Paced, Flexible Hours

Marks and Spencer; Chelmsford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. Join our frontline team and deliver five-star service at pace while embracing the transformation we are driving. You will engage with customers, know the food range, and use Sparks App to assist shoppers.

The role emphasizes being a resilient team player, able to work evenings and weekends as per store shifts, including peak Christmas periods, and to support across store areas as demand changes.

Qualifications

• Knowledge of M&S Food products.
• Willingness to work evenings and weekends.
• Able to thrive in a high-pressure retail environment.

Responsibilities

• Provide five-star customer service at pace during busy periods.
• Confidently recommend and sell M&S Food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be flexible to work across multiple store areas as shifts vary.

Skills

Customer service mindset

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. Join our frontline team and deliver five-star service at pace while embracing the transformation we are driving. You will engage with customers, know the food range, and use Sparks App to assist shoppers.

The role emphasizes being a resilient team player, able to work evenings and weekends as per store shifts, including peak Christmas periods, and to support across store areas as demand changes.