Holiday Food Customer Assistant: Fast-Paced Flexible Shifts

Marks & Spencer Group; Scotland; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Food to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and use Sparks App and in-store devices to enhance shopping experiences.

Ideal candidates are resilient, team-oriented, and flexible to work across different store areas. This role offers part-time shifts with opportunities to extend hours during peak periods such as Christmas.

Qualifications

• Customer-focused individuals who thrive under pressure and deliver fast, five-star service.
• Willingness to work in a frontline retail environment and handle changing store demands.
• Digital confidence to use Sparks App and in-store devices.

Responsibilities

• Provide friendly, efficient service to customers and help them find products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a high-energy team to maintain store standards and stock levels.
• Be flexible to work across different store areas as needs arise.

Skills

Customer service

Digital literacy

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in Food to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and use Sparks App and in-store devices to enhance shopping experiences.

Ideal candidates are resilient, team-oriented, and flexible to work across different store areas. This role offers part-time shifts with opportunities to extend hours during peak periods such as Christmas.