Holiday Fashion Frontline Sales Advisor

Marks & Spencer Group; Washington; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service, acting as a confident brand ambassador in a fast-paced retail environment.

You’ll work as part of a team, using Sparks App and in-store devices to enhance the customer journey. The role requires flexibility with weekend/evening shifts and potential full-time hours during peak periods.

Qualifications

• Experience delivering high-quality customer service in fast-paced environments.
• Strong communication skills and the ability to engage with customers.
• Ability to work flexibly, including weekends and peak periods.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide style advice and high-level customer service on the shop floor.
• Drive sales and help customers discover fashion, home and beauty products.
• Collaborate with store teams to maintain standards and a smooth checkout.
• Adapt to changing shifts and seasonal demands.

Skills

Customer service

Communication

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service, acting as a confident brand ambassador in a fast-paced retail environment.

You’ll work as part of a team, using Sparks App and in-store devices to enhance the customer journey. The role requires flexibility with weekend/evening shifts and potential full-time hours during peak periods.