Holiday Fashion Frontline Assistant

Marks & Spencer Group; East Midlands; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty range to deliver stylish advice and five-star service on the shop floor.

You’ll drive sales, help customers discover our latest fashion items, be a confident brand ambassador, and use Sparks App and in-store devices to enhance the experience.

Shifts include Wednesday 10:00–16:00, Thursday 09:00–16:00 and Saturday 08:00–14:00, with potential extra hours during the Christmas period.

Qualifications

• Customer-focused and fashion-conscious.
• Comfort with digital tools and devices.
• Strong teamwork and communication skills.

Responsibilities

• Deliver stylish advice and five-star service on the shop floor.
• Drive sales and help customers discover latest fashion items.
• Be a confident brand ambassador for M&S, both in-store and online.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Maintain high standards of service even during busy periods.
• Show flexibility and proactivity in a fast-paced retail environment.

Skills

Customer service

Fashion awareness

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty range to deliver stylish advice and five-star service on the shop floor.

You’ll drive sales, help customers discover our latest fashion items, be a confident brand ambassador, and use Sparks App and in-store devices to enhance the experience.

Shifts include Wednesday 10:00–16:00, Thursday 09:00–16:00 and Saturday 08:00–14:00, with potential extra hours during the Christmas period.