Holiday Customer Assistant — Fast-Paced Food Store

Marks & Spencer Group; Norwich; On-site; GBP 10,000 - 12,000; Full time

Job summary

Marks & Spencer in the Food section is seeking a Customer Assistant to front-line service, helping customers with knowledge of M&S Food products and meeting strong customer demand. You’ll thrive under pressure, stay sharp, and deliver five-star service at pace in a busy store.

You’ll be a confident team player, comfortable using Sparks App and in-store devices to enhance shopping experiences, and you’ll adapt across store areas to meet changing demands during the festive period.

Responsibilities

• Deliver five-star service at pace and embrace the transformation we're driving.
• Confidently recommend and sell our newest food products to customers.
• Be a resilient, team-oriented brand ambassador in a high-pressure, busy store environment.

Job description

Marks & Spencer in the Food section is seeking a Customer Assistant to front-line service, helping customers with knowledge of M&S Food products and meeting strong customer demand. You’ll thrive under pressure, stay sharp, and deliver five-star service at pace in a busy store.

You’ll be a confident team player, comfortable using Sparks App and in-store devices to enhance shopping experiences, and you’ll adapt across store areas to meet changing demands during the festive period.