Holiday Chocolate Gift Specialist & Sales Advisor

Hotel Chocolat; Bristol; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Staff discount

Job summary

Hotel Chocolat in Bristol is seeking a Seasonal Sales Advisor for the festive period. You will help customers find the perfect gifts, participate in store and cafe duties, and ensure a magical shopping experience.

Flexibility to meet store trading hours is essential, with the ability to work under pressure during peak times. You will also handle transactions, support deliveries and be part of a team delivering outstanding customer service and delightful chocolate experiences across the Christmas

Qualifications

• Customer service experience is preferred.
• Reliable and flexible to meet store trading needs.
• Able to work under pressure in a fast-paced environment.

Responsibilities

• Immersing customers in Hotel Chocolat and seasonal products.
• Identify customer needs and check for allergens.
• Support deliveries and replenishment as needed.
• Process transactions, refunds and exchanges at the till.
• Maintain high store and cafe standards to WOW customers.
• Prepare drinks, ice creams and snacks in cafe areas.
• Support store and team to drive store success.

Skills

Customer service

Communication

Flexibility

Job description

Hotel Chocolat in Bristol is seeking a Seasonal Sales Advisor for the festive period. You will help customers find the perfect gifts, participate in store and cafe duties, and ensure a magical shopping experience.

Flexibility to meet store trading hours is essential, with the ability to work under pressure during peak times. You will also handle transactions, support deliveries and be part of a team delivering outstanding customer service and delightful chocolate experiences across the Christmas