Holiday Café Assistant: Fast-Paced, Five-Star Service

Marks & Spencer Plc; Swindon; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking an energetic Café Team Member for our in-store M&S Café in Swindon. You will be part of a fast-paced team, taking and fulfilling orders with digital tools while upholding top-quality food safety standards.

You’ll deliver warm, five-star service, act as a brand ambassador for M&S, and support colleagues to keep the café running smoothly, even during peak periods. Flexibility and teamwork are essential in this role.

Qualifications

• Customer service skills suited to fast-paced retail environments.
• Ability to follow food safety standards and maintain cleanliness.
• Comfort with using digital systems to take and fulfil orders.

Responsibilities

• Take and fulfil orders quickly using store tools.
• Maintain high food safety standards during busy periods.
• Deliver five-star service and act as a brand ambassador for M&S Café.
• Support colleagues and adapt to pace, especially during peak times.

Skills

Customer service

Digital literacy

Food safety

Job description

Marks & Spencer Plc is seeking an energetic Café Team Member for our in-store M&S Café in Swindon. You will be part of a fast-paced team, taking and fulfilling orders with digital tools while upholding top-quality food safety standards.

You’ll deliver warm, five-star service, act as a brand ambassador for M&S, and support colleagues to keep the café running smoothly, even during peak periods. Flexibility and teamwork are essential in this role.