Holiday Café Assistant — Fast, Five-Star Service

Marks and Spencer; Port Glasgow; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is recruiting for a Café team member in our store in Scotland. This fast-paced, hands-on role focuses on delivering warm, five-star service while handling food and drink orders efficiently.

You will be a brand ambassador, making recommendations to customers and ensuring the cafe operates smoothly, even during busy periods. Digital tools will be used to take and fulfil orders, and food safety standards must be maintained at all times.

Qualifications

• Brand ambassador who can recommend food and drinks.
• Digitally confident and able to use tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver warm, five-star service even during the busiest periods.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Keep the café running smoothly during peak periods.
• Recommend food and drink to customers and upsell where appropriate.
• Collaborate with the team to ensure fast, friendly service.

Skills

Customer service

Digital literacy

Food safety

Teamwork

Flexibility

Job description

Marks & Spencer is recruiting for a Café team member in our store in Scotland. This fast-paced, hands-on role focuses on delivering warm, five-star service while handling food and drink orders efficiently.

You will be a brand ambassador, making recommendations to customers and ensuring the cafe operates smoothly, even during busy periods. Digital tools will be used to take and fulfil orders, and food safety standards must be maintained at all times.