HIV Family Support Worker (Part-time, 22.5h)

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 17,000 - 22,000; Part time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a part-time role to support children, young people and families affected by HIV. You will work with the MDT and Lead CNS to provide compassionate, holistic care, booking tests and managing patient information.

The role is predominantly office-based at Heartlands Hospital with possible community visits, requiring strong IT skills and the ability to collaborate across agencies and statutory bodies.

Qualifications

• Experience in supporting children, young people and their families with complex social needs and long-term health conditions (HIV).
• Confident, enthusiastic and sensitive to families' needs.
• Office-based role with potential community visits.
• Knowledge of asylum/immigration policy, benefits and housing processes.

Responsibilities

• Book tests and write letters.
• Manage information in patient information systems.
• Identify individual needs and develop a programme of targeted support for children, young people and families.
• Liaise with health visitors, children's social care, education and other agencies.
• Refer to supportive charities and agencies as needed.
• Maintain accurate electronic clinical records and handle requests for tests and letters.

Skills

Teamwork

Interpersonal skills

IT literacy

Time management

Communication skills

Tools

MS Office

Electronic health records systems

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking a part-time role to support children, young people and families affected by HIV. You will work with the MDT and Lead CNS to provide compassionate, holistic care, booking tests and managing patient information.

The role is predominantly office-based at Heartlands Hospital with possible community visits, requiring strong IT skills and the ability to collaborate across agencies and statutory bodies.