HIV Clinic Support Worker – Phlebotomy & Care

St George's University Hospitals; Tooting; On-site; GBP 21,000 - 27,000; Full time

Job summary

St George's University Hospitals is seeking a Healthcare Assistant to support the HIV clinic team. You will perform routine phlebotomy, monitor patients, assist with online screening, and handle reception and administrative tasks to maintain a safe, welcoming environment.

The role involves clinical duties under supervision, patient communications, and contributing to care planning and quality standards in a busy hospital setting.

Responsibilities

• Undertaking routine phlebotomy (essential)
• Performing routine observations including weight, height, blood pressure, vital signs, urinalysis and pregnancy testing
• Supporting patients to access online sexual health screening
• Answering the telephone and dealing with patient queries and passing on messages to the team
• Ensuring all areas of the clinic and patient waiting room are clean and stocked appropriately
• Ordering laboratory and clinical supplies and ensuring stock levels are maintained
• Acting as chaperone if required
• Support the reception and administration staff; providing cover for receptionists, registering patients, answering the phone, maintaining a safe and pleasant environment in the patient waiting area and undertaking any other relevant administrative tasks as required
• Be responsible for the effective assessment of care needs, planning, implementation and evaluation of patient care within the department
• Perform clinical skills following appropriate training, supervision and assessment of competency by a qualified nurse in the relevant areas: Phlebotomy (essential), Blood Glucose Monitoring, Measuring and monitoring the physical condition of patients, Undertaking standard pre clinic assessments using pro forma, Obtaining and testing various specimens, Calculating health scores (e.g. Q-risk, FRAX, frailty scores)
• Actively develop new clinical skills and competencies relevant to the post
• Monitor and support the emotional well-being of the patients
• Promote a patient's independence when providing care through observation, supervision, support, or hands on assistance, where appropriate
• Evaluate the prescribed plan of care, in partnership with patient and report any changes to the Registered nurse
• Participate in medicines management under the direct instruction and supervision of registered nurses
• To work in accordance with the Trust's Equal Opportunities policy to eliminate unlawful discrimination in relation to employment and service delivery
• To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service

Job description

St George's University Hospitals is seeking a Healthcare Assistant to support the HIV clinic team. You will perform routine phlebotomy, monitor patients, assist with online screening, and handle reception and administrative tasks to maintain a safe, welcoming environment.

The role involves clinical duties under supervision, patient communications, and contributing to care planning and quality standards in a busy hospital setting.