HIU Engineer

Sureserve; Dartford; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Virtual GP

Employee Assistance Programme

Bike2Work

Salary sacrifice scheme

Pension

Life Assurance

Annual Leave 28-33 days

Discounts Hub

Job summary

Sureserve is seeking a HIU technician to perform commissioning, servicing, repair and fault finding for clients and tenants across the UK. You will deliver a professional, first‑class service and generate accurate site reports using our PDA system.

Required are a Full UK Driving Licence and NVQ L2 Plumbing & Heating; NVQ L3 is desirable. Expect some travel and a focus on safety and quality in every job.

Qualifications

• Full UK Driving License
• NVQ L2 Plumbing & Heating required
• NVQ L3 Plumbing & Heating desirable
• Previous plumbing and/or heating experience required
• Knowledge of HIU commissioning, servicing, repair and fault finding desirable
• Interest in low carbon technologies and strong customer service skills required

Responsibilities

• HIU commissioning, servicing and repair and fault finding.
• Communicating professionally and courteously with clients and delivering a first in class service.
• Generating accurate and timely site reports within our PDA system.
• Participating in manufacturer and in-house training to achieve the industry recognised qualifications required.
• Adhering to Health and Safety regulations and may involve some travel for short periods.

Skills

Driving Licence

NVQ L2 Plumbing & Heating

NVQ L3 Plumbing & Heating (desirable)

Plumbing & Heating experience

HIU commissioning

Low carbon technologies interest

Customer service

Time management

Communication & teamwork

Education

NVQ L2 Plumbing & Heating

NVQ L3 Plumbing & Heating

Job description

What We Can Offer You

Pay: Salary starting from £35-45k DOE + Call out and overtime = OTE £60k

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme
• Home & Electronics – salary sacrifice purchase scheme

Role

• HIU commissioning, servicing and repair and fault finding.
• Communicating professionally and courteously with clients and delivering a first in class service.
• Generating accurate and timely site reports within our PDA system.
• Participating in manufacturer and in-house training to achieve the industry recognised qualifications required to carry out the role to the highest standards.
• Adhering to Health and Safety regulations and working safely at all times. The role may include some working away from home for short periods.

The above list of duties is not exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

The successful candidate will have

• A friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
• Full UK Driving License(essential).
• NVQ L2 Plumbing & Heating.
• NVQ L3 Plumbing & Heating desired.
• Previous plumbing and/or heating experience.
• Knowledge of heat networks and previous experience of HIU commissioning, servicing, repair and fault finding would be desirable.
• A technical aptitude, with an interest in low carbon technologies.
• Excellent customer service skills are essential.
• Time management and prioritisation skills are essential.Excellent communication and team working skills.

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks