Hire / Sales Controller

Selwood Ltd; City of Westminster; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme

25 days holiday

Bank holidays

Pension

Life cover

Employee discounts

EAP & MH support

Cycle to work

Training support

Job summary

Selwood Ltd in London (Dartford area) is seeking a Hire / Sales Controller to join our pump hire branches. You will handle quotations, contracts, POs and invoices, while communicating with clients and stakeholders. A proactive, organised approach and willingness to learn are essential.

You will work with a supportive branch team, use IT systems including Excel, Word and Outlook, and help ensure smooth day-to-day operations and customer service excellence.

Qualifications

• Experience handling hire and sales administration
• Strong organisational and planning skills
• Excellent verbal and written communication

Responsibilities

• Handle inbound calls and emails from internal and external stakeholders.
• Prepare hire/sales quotations, contracts, and purchase orders accurately.
• Liaise with internal teams to ensure equipment, transport and workforce are available when needed.

Skills

Customer service

Administration

IT literacy

Communication

Tools

Excel

Word

Outlook

Job description

Job Summary

We are growing our team in London (Dartford) to meet the needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team. As a Hire / Sales Controller you are at the heart of our Pump Hire branches, this role will bring you into daily contact with Selwood stakeholders as well as our external client base. This is a great opportunity for you to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood. In this role you'll need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills, both verbal and written, as well as having the ability to use a variety of systems and Microsoft Office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.

Key Responsibilities

• Deal with in-bound calls and emails, liaising with internal and external stakeholders, taking ownership of enquiries.
• Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
• Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
• Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.
• Excellent planning and organisational skills.
• Ability to build and maintain good customer relationships.
• Ability to prioritise workload.
• Strong communication skills both written and verbal.
• Proven ability of learning new skills and or products.
• A good understanding of IT systems including Excel, Word and Outlook.
• Ability to stay calm under pressure.
• A good level of problem-solving skills.
• Previous experience in a hire environment would be beneficial.

About Selwood

Selwood is the UK's leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years. Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork-sharing ideas, supporting one another and always striving to improve. Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations. It's an exciting time to join Selwood as we continue to grow. We're committed to investing in our people-developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us.

What We Can Offer You

We understand balancing work and life commitments isn't always easy, that's why we've designed our benefits package to support you in all areas of life.

Benefits

• Competitive salary
• Eligible for company bonus scheme (annual and quarterly payments)
• 25 days holiday (plus length of service increases)
• 8 Bank Holidays
• Holiday buying (up to an additional week)
• Medical cash plan for yourself - reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships
• Pension scheme with contribution based on total earnings not just salary
• Life assurance protection at 3 x salary
• Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
• Employee Assistance Programme (EAP) & access to Mental Health First Aiders
• Employee referral scheme (up to £1,000 per referral)
• Cycle to work scheme
• Support for development and training

EDI Statement

Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.