Hire Desk Controller

Path Recruitment; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme with employer and 3.5%/

Group life insurance

Employee Assistance Programme

Learning and Development support

Annual leave progression

Job summary

PATH Recruitment is looking for a Hire Desk Controller in Solihull. The role focuses on coordinating plant hire, supplier management and ensuring equipment reaches sites on time.

You will manage movements, check availability and seek cost-effective hire solutions, while upholding safety standards. The position offers Monday–Friday hours (7:30am–4:30pm), with a salary range of £28,000–£30,000 and opportunities for development within a supportive team.

Qualifications

• At least one year's experience in a hire desk or plant hire coordination position.
• Good working knowledge of plant and equipment.
• Experience coordinating plant hire, equipment movements and haulage.
• Confidence communicating with suppliers and site personnel over the telephone.
• Excellent verbal and written communication skills.
• Good organisational skills and the ability to manage competing priorities.
• Competence using Microsoft Word and Excel.

Responsibilities

• Coordinating plant hire requirements and ensuring site orders are fulfilled on time.
• Checking internal plant availability before arranging external hire.
• Sourcing the most cost-effective equipment and hire solutions.
• Liaising confidently with suppliers, site teams and internal departments over the telephone.
• Managing plant movements, deliveries, collections and haulage arrangements.
• Monitoring hired equipment and identifying opportunities to replace external hire with company-owned plant.
• Resolving queries, managing issues and ensuring actions are followed through.
• Supporting supplier relationships and ensuring quality and health and safety standards are maintained.

Skills

Plant hire coordination

Supplier communication

Organisational skills

MS Word

MS Excel

Verbal & written communication

Prior hire desk experience

Tools

Microsoft Word

Microsoft Excel

Job description

Hire Desk Controller

Location: Solihull, West Midlands | Salary: £28,000-£30,000 | Monday-Friday

Join an established construction and civil engineering business in Solihull as a Hire Desk Controller, offering excellent benefits, stability and development opportunities.

With a strong reputation for delivering quality projects across the UK, the business invests in its people, equipment and professional development. This is an excellent opportunity to join a well-established operation offering long-term career prospects and a supportive working environment.

Key Benefits of the Hire Desk Controller:

• Salary of £28,000-£30,000 depending on experience.

• Monday-Friday working hours, 7:30am-4:30pm.

• 23 days' annual leave plus bank holidays.

• Additional annual leave awarded with length of service.

• Opportunity to purchase up to 5 additional holiday days.

• Pension scheme with 3.5% employer contribution and 4.5% employee contribution.

• Group life insurance.

• Employee Assistance Programme, including discounts, remote general practitioner appointments and physiotherapy.

• Learning and Development support, including further study and professional qualifications.

• Healthy Living Policy, including financial contributions towards gym memberships and fitness classes.

About the Role – Hire Desk Controller

As a Hire Desk Controller, you will play an important role in coordinating plant hire requirements, managing suppliers and ensuring equipment reaches sites when needed.

Your responsibilities will include:

• Coordinating plant hire requirements and ensuring site orders are fulfilled on time.

• Checking internal plant availability before arranging external hire.

• Sourcing the most cost-effective equipment and hire solutions.

• Liaising confidently with suppliers, site teams and internal departments over the telephone.

• Managing plant movements, deliveries, collections and haulage arrangements.

• Monitoring hired equipment and identifying opportunities to replace external hire with company-owned plant.

• Resolving queries, managing issues and ensuring actions are followed through.

• Supporting supplier relationships and ensuring quality and health and safety standards are maintained.

This is a busy, hands-on position where communication, organisation and commercial awareness are essential.

About You – Skills & Experience

To be successful as a Hire Desk Controller, you will ideally have:

• At least one year's experience in a hire desk or plant hire coordination position.

• Good working knowledge of plant and equipment.

• Experience coordinating plant hire, equipment movements and haulage.

• Confidence communicating with suppliers and site personnel over the telephone.

• Excellent verbal and written communication skills.

• Good organisational skills and the ability to manage competing priorities.

• Competence using Microsoft Word and Excel.

• Construction industry experience would be advantageous.

To be successful in this role, you may have worked as a: Hire Controller, Hire Desk Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Hire and Sales Controller, Plant Controller, Plant Administrator or similar to be considered.