Hire Desk Administrator: Growth, Bonuses & Training

GTAccess Ltd; Kingston near Lewes; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Monthly bonuses

Yearly depot bonus

Company pension

Employee Assistance Programme

Training opportunities

Vibrant workplace

Job summary

GTAccess Ltd. is seeking an enthusiastic Hire Desk Administrator to support our Shrewsbury Depot. You’ll handle day-to-day hire operations, communicate with customers, and help manage contracts, exchanges and breakdowns, using our Hire and CRM systems to keep everything accurate.

You’ll bring a customer-focused mindset, strong time management, and a team-oriented approach. The role offers training, development opportunities, and a supportive, energetic workplace.

Qualifications

• Customer-focused with a commitment to excellent service.
• Excellent communication and professional phone/mail etiquette.
• Strong time management and organisational skills.

Responsibilities

• Assist with day-to-day operations of a busy hire office and support the management team.
• Communicate with customers, handle enquiries and take orders.
• Manage hire processes including contracts, exchanges and breakdowns; update Hire and CRM systems.

Skills

Customer service

Time management

Communication

Teamwork

Detail orientation

Tools

CRM systems

Job description

GTAccess Ltd. is seeking an enthusiastic Hire Desk Administrator to support our Shrewsbury Depot. You’ll handle day-to-day hire operations, communicate with customers, and help manage contracts, exchanges and breakdowns, using our Hire and CRM systems to keep everything accurate.

You’ll bring a customer-focused mindset, strong time management, and a team-oriented approach. The role offers training, development opportunities, and a supportive, energetic workplace.