Hire Coordinator

Murphy; Ollerton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

27 days holiday

Discretionary annual bonus

Pension scheme

Life assurance

Health screening

Enhanced sick pay

Wedding bonus

Canteen facilities

Professional development

Discounts and cashback

Job summary

Murphy is seeking a Hire Coordinator for the Ollerton Plant to manage plant equipment hires, deliveries, and related paperwork. You will work across Murphy depots to optimize utilization and service quality, liaising with internal teams and external suppliers.

The role emphasizes strong IT skills, invoice handling, and proactive customer service in a dynamic construction environment. On-site work with opportunities for career development and benefits.

Qualifications

• Experience in a Hire Desk role would be desirable.
• Experience using Syrinx is preferred.
• Office environment with customer-facing duties and clear phone manners.

Responsibilities

• Coordinate hire and delivery of Murphy plant equipment across depots.
• Monitor externally hired items and exchange for internal assets when available.
• Liaise with external supply chain and depot managers to ensure QA and delivery.
• Provide high quality customer service in all client communications.
• Maintain accurate records and process invoices as required.

Skills

Hire Desk experience

Customer service

Telephone manners

IT literate

Tools

Syrinx

MS Office

Job description

Murphy is recruiting for a Hire Coordinator to work with Murphy Plant at our Ollerton Plant. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place.

We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.

You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved

As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge!

A day in the life of a Murphy Hire Coordinator

• Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
• Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
• Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available
• Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
• Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
• Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

Still interested, does this sound like you?

• Experience in a Hire Desk role would be desirable
• Experience using Syrinx is preferred
• Previous experience working in an office environment with some experience working in a customer facing role
• Extensive experience working through telephone communications with a clear and concise phone manner.
• Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
• Previous experience in plant would be beneficial but not essential
• Previous experience managing and processing invoices would be beneficial

What’s in it for you?

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
• Discretionary annual bonus and annual salary review
• Above market rate contributory pension scheme
• Life assurance, health screening and enhanced sick pay
• Enhanced maternity and paternity pay and a maternity returners bonus
• Extra weeks holiday for all employees getting married and a wedding bonus
• Subsidised canteen facilities in core locations
• Dedicated and continued investment in your professional development
• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc

About Murphy

Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy.

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK