Hire Controller

Shepherd Stubbs; Bedford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company in Bedford is seeking a Hire Controller for a permanent position with an immediate start. The ideal candidate will showcase excellent customer service skills and manage a variety of tasks including order coordination and ensuring timely deliveries. This role offers a competitive salary, private healthcare, and opportunities for career advancement.

Benefits

Private Health Care

Career progression opportunities

Good holidays and Christmas Shutdown

Social Staff Events

Qualifications

• Experience in customer service and sales roles preferred.
• Excellent organisational skills with a proactive approach.

Responsibilities

• Manage customer orders via phone, email, and in person.
• Ensure accuracy in paperwork and adherence to procedures.
• Liaise with warehouse for required equipment on time.

Skills

Customer Service

Organisational Skills

Sales Coordination

Job description

Hire Controller

Bedford

28,000 DOE

Permanent Role / Immediate start

Permanent Hire Desk Controller needed for a client in Bedford, MK44 postcode must be a car driver

We are looking for applicants who are well presented with excellent customer service skills and a professional manner. If you are comfortable in customer service and sales situations, can co-ordinate and work alongside the Sales Manager, then you are the person we are looking for.

• The position is permanent office based and due to location own transport is a must
• Construction background? Not essential. They will give you all the training you need
• Hiring experience would be ideal!

The Role

You will be taking orders over the phone, by email and face to face with clients in the showroom. You will be organised and proactive happy juggling and getting things done. The role is varied and will include managing hire orders, keeping on top of stock levels, ensuring deliveries go out on time to the right locations with the right stock plus being approachable and enthusiastic. You will also be expected to maximise all revenue opportunities and to administer paperwork and always provide outstanding customer service.

Responsibilities

• Deal with telephone, email and face to face enquiries; orders from customers and provide accurate information as required.
• Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, asset administration, are adhered to.
• Liaise with the warehouse to ensure equipment required for hire is available.
• Co-ordinate Drivers to ensure equipment is delivered and collected from customers on time and efficiently.
• Ensure all deadlines are met in relation to reporting of information.
• Work within the Health & Safety policy of the company to ensure safe working practises.
• Maximise consumable sales opportunities at every opportunity.

The Package

• Salary 25-28k DOE
• Private Health Care
• Career progression and management development opportunities
• Good holidays and Christmas Shutdown
• Social Staff Events