Onsite Hire Controller

HSS Hire; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

HSS Hire is seeking an Onsite Hire Controller to join their innovative team in London. The successful candidate will be responsible for driving sales, supporting customers, and expanding market presence with a focus on exceptional service and proactive communication. This role offers a dynamic work environment and opportunities for career growth in the hire industry.

Benefits

Additional holiday buy scheme

Exclusive discounts on equipment rentals

Car leases and retail purchases

Life assurance twice annual salary

Healthcare and wellbeing platforms

Personalised career development

Qualifications

• Previous experience as a Hire Controller, Sales Manager, or Supervisor in a similar industry.
• Eager to assist and improve communication and customer service.
• Proficient in meeting and exceeding KPIs.

Responsibilities

• Drive sales to achieve results and exceed targets.
• Track and analyse sales and marketing metrics to inform strategies.
• Enhance customer journey through exceptional support.

Skills

Communication

Customer Service

Proactive

Sales

Analytical Skills

Job description

Social network you want to login/join with:

We’re not your average tool hire company. We’re innovative and pioneering – revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.

We have over 100 Merchants and are opening more sites throughout 2024!

Explore our benefits! additional holiday buy scheme, access exclusive discounts on equipment rentals, car leases, and retail purchases. Plus, you'll receive, life assurance twice your annual salary. Enjoy healthcare and wellbeing platforms with 24/7 access to GPs. And with personalised career development, we're here to help you achieve your goals!

The Role of an Onsite Hire Controller

As an Onsite Hire Controller you will develop strong connections onsite, offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.

What do you need to succeed as an Onsite Hire Controller?

• Committed to delivering exceptional communication, customer service and eager to assist
• Proficient in meeting and exceeding performance targets and Key Performance Indicators.
• Proactive and positive outlook and solution driven.
• Enthusiastic about continuous learning and expanding product expertise
• Worked as a Hire Controller, Sales Manager or Supervisor in a similar industry.

What does the Onsite Hire Controller role involve?

• Drive sales to achieve results, proactively exceed weekly and monthly sales targets.
• Track sales and marketing metrics to gain insight and drive strategic decisions.
• Analyse monthly sales rates and stay informed regarding competitors and industry trends.
• Enhance the customer journey by providing exceptional support to both new and loyal customers, promoting lasting connections built on trust and satisfaction.
• Take charge of expanding our onsite market share, utilising your skills to drive growth and success.

Similar Working Pattern

Monday to Friday 8:00am until 18:00pm

Who Are HSS?

Over the last few years, we have invested heavily in new systems and tech to revolutionise the future. We were the first ever hire company to let our customers order online, and each year we’re adding in new tools and functionality that sets us apart.

We’re so proud of how far we have come, and we’re not done yet!

At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match.

We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce – please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.