Higher Education Administrator - Partnerships

NCG; Newcastle upon Tyne; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible Working

Student Discount

Cycle to Work

Employee Assistance Programme

Job summary

NCG is seeking a proactive Higher Education Administrator to join the Partnerships team and support student and staff in a dynamic university setting.

You will respond to enquiries, enrol students, take minutes, and manage large datasets while ensuring regulatory compliance. Occasional travel to partner institutions is required, and a positive, service‑minded attitude is essential.

The role offers a collaborative environment with development opportunities within the HE sector.

Responsibilities

• Responding to phone and email enquiries from students and staff.
• Enrolling students and maintaining accurate records.
• Taking minutes and handling large volumes of student data with accuracy.
• Ensuring full regulatory compliance; occasional travel to partner institutions.

Job description

Higher Education Administrator - Partnerships

Higher Education Administrator - Partnerships

ROLE DESCRIPTION

We are seeking to recruit a highly motivated HE Administrator to join our HE Partnership administration team, and to help facilitate an outstanding student experience.

This position involves providing comprehensive administrative support to both students and staff within a Higher Education setting. Key responsibilities include responding to phone and email enquiries, enrolling students, taking minutes and handling and maintaining large volumes of student data, all while ensuring full compliance with relevant regulatory requirements. The position also involves occasional travel to partner institutions.

The ideal candidate should have good general administration knowledge, excellent customer service skills and must have knowledge and experience of higher education administration. The candidate should be confident in handling and processing significant amounts of data with accuracy and attention to detail, ensuring that records are maintained to a high standard. The candidate will need to demonstrate initiative, have a solution focused attitude and be able to build positive relationships with colleagues and students.

Please note that the interview process will include a test relevant to the requirements of the role.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Flexible Working
• Student Discount
• Cycle to Work
• Employee Assistance Programme
• For more information, please see our website -

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website -