HGV Technician - Norwich

AB Volvo; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking skilled technicians to join their team in Norwich. This role offers the chance to work on heavy vehicles, ensuring repairs are executed to the highest standards while adhering to safety protocols. You will be part of a dynamic environment that values inclusion and diversity, where your skills will contribute to a sustainable transport industry. With opportunities for career development and a competitive salary, this position is perfect for those who enjoy hands-on work and are passionate about vehicle maintenance. Join a team dedicated to innovation and excellence in service.

Benefits

Health Cash Plan

25 days holiday

Annual Pay Review

Career development opportunities

Cycle to work scheme

Discount on Volvo & Renault cars

Discounts on High St Retailers

Support through an online Wellbeing Centre

Qualifications

• Hold a Level 3 NVQ or equivalent in Heavy Vehicle Maintenance.
• Proven experience working on HGVs or completed an apprenticeship.

Responsibilities

• Carry out repairs according to manufacturer’s procedures safely.
• Assist in fault diagnosis and comply with warranty procedures.
• Support young trainees and apprentices in their development.

Skills

HGV Level 3 technical qualifications

Excellent diagnostic skills

Driving license (HGV Class 1)

Education

Level 3 NVQ in Heavy Vehicle Maintenance

Apprenticeship in HGV industry

Tools

Volvo Special Tools

Job description

Salary up to £18.50 per hour dependent upon skill set

Working a rotating shift:
0600hrs to 1400hrs
1400hrs to 2200hrs
Alternative Saturday 0700hrs to 1200hrs @ time and a half!

We can offer you

• Competitive salary up £18.50 per hour
• Overtime @ time and a half Mon to Sat/double time Sunday/bank holidays
• Health Cash Plan – access to dental insurance
• Ignition, our electric vehicle salary sacrifice scheme
• 25 days holiday raising to 30 days + bank holidays
• Annual Pay Review
• Career development opportunities, along with training plans managed through our inhouse technical training team.
• Cycle to work scheme
• Discount on Volvo & Renault cars for friends and family
• Discounts on High St Retailers, travel, cinema, gyms, and many more
• Support for you and your family through an online Wellbeing Centre

Who are you?

Do you hold a Level 3 NVQ or equivalent in Heavy Vehicle Maintenance and have previous experience working on HGV’s or have you completed an apprenticeship in the HGV industry and enjoy getting your hands dirty?

Knowledge and Skills: Excellent diagnostic skills Proven HGV Level 3 technical qualifications or proven experience repairing and maintaining vehicles Driving license (HGV Class 1 would be an advantage, not essential)

What you will be doing

• Ensure repairs are carried out according to manufacturer’s procedures and in a safe and responsible manner.
• Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate.
• Assist in the fault diagnosis process. Comply with warranty procedures during repairs and with warranty material on completion of a repair.
• Assist with Action Service Europe when required.
• Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.
• Road test vehicle when required (if holder of HGV licence).
• Assist with roadside breakdowns.
• Ensure that the company time recording procedures are complied with and that job cards are completed accurately
• Ensure that service sheets are completed as per Volvo instructions.
• Ensure that all vehicle defects are reported to your workshop controller
• Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point.
• Wear personal protective equipment (PPE) when appropriate.
• Support the development of any young trainees and apprentices

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.