HGV Removal Driver

Marston Holdings; Kilwinning; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Full Uniform provided

Pension Scheme

Training & Development Opportunities

Job summary

NSL part of Marston Holdings Ltd in Glasgow is recruiting for an HGV Driver Class 2 to join our frontline team. The role involves vehicle recovery, enforcement work on untaxed vehicles, and working as part of a professional operations crew.

You will operate high-tech equipment and carry out tasks in compliance with current legislation, with a focus on safety, reliability, and customer service during all duties. Full UK driving licence Class 2 HGV and willingness to work shifts are essential.

Qualifications

• Full UK Driving Licence (Class 2 HGV) is required.
• HIAB experience is desirable.
• Excellent communication skills and customer focus are essential.
• Self-motivated with the ability to work outdoors and off-site.
• Flexibility to work shifts and adapt to changing locations.
• Ability to work on own initiative and take responsibility.

Responsibilities

• Attends a daily briefing and collects removal information for the day.
• Ensures vehicle and equipment are serviceable and reports faults.
• Carries out a physical exam of lifting and towing equipment and tachograph checks.
• Assesses recovery vehicle capability and informs the pound manager of concerns.
• Performs safe removal of vehicles, documents with photos and reports to the Police as needed.
• Delivers vehicles to the pound, unloads, photographs, and requests next task.
• Collaborates with Police, DVLA, and VOSA when required.
• Handles public enquiries on enforcement actions and provides information packs.
• Flexible to working hours, locations, and temporary role changes as needed.

Skills

Excellent communication skills

Self-motivated

Customer focused

Love of working outdoors

Ability to work shifts

Ability to work on own initiative

Tools

HIAB

Job description

Location: Glasgow We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for anHGV Driver.

HGV Driver Class 2

Location: Glasgow

We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for anHGV Driver.

The successful candidate will be trained to use our high-tech equipment and carry out enforcement action on untaxed vehicles on behalf of the DVLA including the recovery of unlicensed vehicles. You will learn how to operate within the guidelines established in current legislation and procedures and ensure that all members of the public are treated equally and fairly.

Full UK Driving Licence [Class 2 HGV] This is a full time, permanent role working 42.5hours per week.

What You’ll Be Doing

• Attends a daily briefing and collects all removal information and reports relevant to the day’s work.
• Ensures vehicle and equipment is serviceable and fit for purpose, reports all faults to the Pound Manager.
• Carries out a physical examination of all lifting and towing equipment, and ensures the digital tachograph is operating correctly.
• Checks to make sure the recovery vehicle is capable of removing the vehicles safely and informs the pound manager of any concerns.
• Carries out the safe removal of all vehicles, assigned either via the tablet p.c. or by telephone from the pound. Ensures all photographs required of the vehicle are taken and completes a vehicle condition report, contacts the pound to confirm removal and requests the Police are informed.
• Delivers the vehicles to the pound, unloads and takes further photographs. Requests next task from the office and repeats the process.
• Can often work with other agencies, when required including, Police, DVLA and VOSA.
• Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
• Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation.
• Be presentable and show high levels of personal integrity and honesty

What You’ll Need:

• Full UK Driving Licence [Class 2 HGV]+ HIAB [Desirable]
• Excellent communication skills
• Self-motivated
• Customer focused
• A love of working outdoors
• Ability to work shifts
• Ability to work on own initiative

What’s in it for you?

• Competitive rates of pay
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping travel and socialising to health & wellbeing
• Excellent Reward & Recognition Scheme
• First Class Training & Development Opportunities
• Pension Scheme
• Full Uniform provided-
• Competitive holiday including bank holidays
• Enhanced Maternity and Paternity Package subject to eligibility criteria

Here at NSL part of Marston Holdings Ltd we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets.

We are an equal opportunity employer which means will consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.

INDT