Heritage Communications & Marketing Lead

National Trust for Places of Historic Interest or Natural Beauty; Ripon; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension (up to 10%)

Free entry for you and guests

Season ticket loan

EV car lease

Perks discounts

Holiday entitlement up to 32 days

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Communications & Marketing Officer to promote Fountains Abbey, Studley Royal, Brimham Rocks, and related sites. You will develop content, manage digital channels, and help visitors discover the Trust’s conservation work across historical landscapes.

The role requires strong communication, digital marketing skills, and a customer‑focused approach to delivering excellent visitor experiences.

Qualifications

• Familiar and confident with marketing techniques, including digital and social media.
• Strong written and verbal communication skills.
• Customer-focused mindset with emphasis on service.
• Proficient IT skills, including Microsoft Office.
• Good at solving problems and able to work on own initiative.

Responsibilities

• Create new content on our web pages and keep information up to date.
• Manage social media accounts and develop engaging materials.
• Write and distribute press releases and promotional materials.
• Coordinate with on-site teams and regional advisers to share compelling stories.

Skills

Marketing techniques

Digital marketing

Social media

Communication skills

IT proficiency

Job description

National Trust for Places of Historic Interest or Natural Beauty is seeking a Communications & Marketing Officer to promote Fountains Abbey, Studley Royal, Brimham Rocks, and related sites. You will develop content, manage digital channels, and help visitors discover the Trust’s conservation work across historical landscapes.

The role requires strong communication, digital marketing skills, and a customer‑focused approach to delivering excellent visitor experiences.