Helpdesk Support Technician

Beyond Networks Ltd; High Wycombe; Hybrid; GBP 19,000 - 27,000; Full time

Job summary

Beyond Networks Ltd seeks a proactive Helpdesk Support Technician to join their High Wycombe team. You will deliver frontline IT support for desktops, servers, and a wide range of systems, via phone and remote assistance from their High Wycombe office.

The role emphasizes strong problem solving, excellent communication, and a genuine passion for IT. Growth and development opportunities are highlighted within a expanding business.

Qualifications

• Experience with troubleshooting Windows desktops and servers.
• Active Directory and good working knowledge of the Office suite.
• Solid understanding of networking concepts and protocols.
• Excellent communication skills and a methodical approach to problem solving.

Skills

Troubleshooting Windows

Server Operating Systems

Active Directory

Office Suite

Networking

Communication Skills

Tools

Job description

Enthusiastic and passionate staff are at the heart of everything wedo.

For the right candidates we provide extensive technical and business experience, and the opportunity to work in a varied and challengingenvironment.

We are constantly on the lookout for promising candidates.

We are currently activelyseeking:

Helpdesk Support Technician

Currently we have an exciting opportunity for an enthusiastic Helpdesk Support Technician to compliment our team based in their High Wycombe offices. The candidate will be met with huge potential for variety, growth and development within this continuously expanding business.

As a Helpdesk Support Technician you will be responsible for providing a first class service in an extensive range of technologies and systems for our clients as well as providing phone and remote support for their client base from desktops to mission critical servers.

The ideal candidate will have:

• experience with troubleshooting Windows Desktops, Server operating systems;
• active Directory and a good working knowledge of the Office suite;
• good understanding of networking;
• excellent communications skills;
• possess a methodical approach to problem solving and above all else a passion for IT.