Helpdesk Administrator

CBW Staffing Solutions; Royal Tunbridge Wells; On-site; GBP 30,000 - 32,000; Full time

Job summary

CBW Staffing Solutions is seeking a Maintenance Administrator for a family-owned business based in Tunbridge Wells. The role involves supporting maintenance operations by managing schedules, client communications, and financial documents within a supportive and newly refurbished office environment.

Benefits

On-site parking

Qualifications

• Prior experience in Facilities Management or maintenance environment.
• Strong background in finance-related administration: quotations, invoicing, purchase orders.
• Proven administrative experience in a fast-paced office setting.

Responsibilities

• Coordinating engineer schedules and managing internal systems.
• Handling client communications and processing financial documents.
• Maintaining accurate records by scanning and uploading documentation.

Skills

Organisational Skills

Multitasking

Communication

Finance-related Administration

IT Literacy

Job description

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Helpdesk Administrator, Royal Tunbridge Wells

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Client:

CBW Staffing Solutions

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2079e181c0ce

Job Views:

37

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Maintenance Administrator – Tunbridge Wells
Up to £32,000 per annum | Office-Based | Permanent Role

CBW Staffing Solutions are currently recruiting for a Maintenance Administrator on behalf of a highly reputable, family-owned business based in the heart of Tunbridge Wells. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment with on-site parking.

Key Details:

• Location: Tunbridge Wells
  
  
• Salary: Up to £32,000 per annum (dependent on experience)
  
  
• Working Hours: 08:00 – 17:00, Monday to Friday
  
  
• Contract Type: Full-time, Permanent
  
  
• Work Arrangement: Fully office-based
  
  
• Parking: Secure, on-site parking available
  
  

Role Overview: As a Maintenance Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.

Key Responsibilities:

• Liaising with clients, engineers, and internal staff to ensure smooth operations
  
  
• Managing engineer diaries and scheduling appointments via internal systems
  
  
• Raising and processing purchase orders and job quotes
  
  
• Coordinating with the maintenance supervisor to allocate daily tasks
  
  
• Managing incoming and outgoing communications (emails and calls)
  
  
• Maintaining accurate records by scanning and uploading documentation
  
  
• Opening and closing maintenance jobs on internal systems
  
  
• Assisting with diary and call-out rota management
  
  
• Providing general administrative support to the wider team
  
  

Required Experience and Skills:

• Prior experience in a Facilities Management (FM) or maintenance environment
  
  
• Strong background in finance-related admin: quotations, invoicing, purchase orders
  
  
• Excellent organisational and multitasking abilities
  
  
• IT literate with the ability to quickly adapt to new systems
  
  
• Confident communicator with strong interpersonal skills
  
  
• Proven administrative experience in a fast-paced office setting
  
  

If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.

To apply, please send your CV to Abbie at CBW Staffing Solutions for immediate consideration.